The website was offline for minutes

Over the past several months, the owner of this cannabis shop has been toiling with a graphic designer to launch a brand new website for the store! The outdated website for the cannabis shop did not have an online order system… When all of us decided to start offering delivery in our cannabis shop, it was necessary to launch a brand new website.

The owner has experienced a couple of troubles with the new graphic design team.

They haven’t been able to meet deadlines on time and they are severely taxing to reach. On Wednesday morning, a client called because the website was offline! She was trying to make an online order for cannabis supplies, however the website was completely offline, but i tried the website from the store iPad and I got an error message. I decided to call the web design contractor. The PC rang for 5 minutes and no a single picked up. I didn’t get any voictext either. I didn’t have much luck calling the store owner either. I didn’t know what to tell the client when she called later that day. I also acquired several additional calls from other store customers. With no a single to offer any help or answers, I was forced to take PC orders. I also gave our customers a discount since the online website was not available. We might have lost a ton of sales that evening, however I did the best I could given the harsh and exhausting situation. The website was offline the entire day and nobody bothered to return our calls until the next day.

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