Over the past several months, the owner of this cannabis shop has been toiling with a graphic designer to launch a brand new website for the store! The outdated website for the cannabis shop did not have an online order systemâ€¦ When all of us decided to start offering delivery in our cannabis shop, it was necessary to launch a brand new website.
The owner has experienced a couple of troubles with the new graphic design team.
They haven’t been able to meet deadlines on time and they are severely taxing to reach. On Wednesday morning, a client called because the website was offline! She was trying to make an online order for cannabis supplies, however the website was completely offline, but i tried the website from the store iPad and I got an error message. I decided to call the web design contractor. The PC rang for 5 minutes and no a single picked up. I didn’t get any voictext either. I didn’t have much luck calling the store owner either. I didn’t know what to tell the client when she called later that day. I also acquired several additional calls from other store customers. With no a single to offer any help or answers, I was forced to take PC orders. I also gave our customers a discount since the online website was not available. We might have lost a ton of sales that evening, however I did the best I could given the harsh and exhausting situation. The website was offline the entire day and nobody bothered to return our calls until the next day.